Knowledge Sharing Platform—Terms of Use

Please read these Terms of Use carefully before using the Knowledge Sharing Platform Website (“KSP”; By using any of the features or services of the Platform (whether online, downloaded to a mobile device, or otherwise), you enter into an agreement by which you accept and agree to these Terms of Use.


1- Description of the Platform

This Knowledge Sharing Platform (the “Platform” or “KSP”) is inclusive and open to anyone who is dedicated to sustainable solutions for health and wellbeing of their communities. The KSP is managed by the KSP Team that is housed within WHO.

Users of the Platform can find and share community resilience-related knowledge of various types as well as participate in online forums to join in-depth discussions.


2- Using the Platform

You may use the Platform only in compliance with these Terms of Use. When you create a user account (registration) on the Platform and when you use certain features, you must provide us with accurate and complete information, and you agree to update your information to keep it accurate and complete.

Subject to these Terms of Use, we grant you a limited, personal, non-exclusive, non-transferable, and revocable license to use the Platform. You agree that you will create, access, and/or use only one user account, and you will not share with any third party access to or access information for your account.

You are prohibited from using the Platform:

  • to infringe the rights of any person or entity, including WHO;
  • in, or in association with, any product marketing, promotional, or commercial activities, including, without limitation, in, or in association with, advertisements, product brochures, company-sponsored web sites, annual reports, or other non-educational publications or distributions;
  • in, or in connection with, the promotion of a commercial enterprise and/or its product(s) or service(s), and/or in any way that suggests that WHO endorse any specific company or product(s);
  • in any way which is contrary to the policies and principles of WHO and/or which might otherwise jeopardize the name or reputation of WHO, its special programmes, and/or its research projects;
  • to harass or “spam” others, or to distribute malware, spam or any other unwanted activity or content;
  • in any manner which is, or could be considered to be, illegal, or promoting illegal activities; or
  • in any manner which is in violation of these Terms of Use. 

You are further not permitted to do any of the following with or relating to the Platform:

  • sharing your password, let anyone access your account, or do anything that might put your account at risk;
  • attempting to access any other user's account;
  • reproducing, transferring, selling, reselling, or otherwise misusing any content from the Platform;
  • accessing, tampering with, or using non-public areas of the Platform;
  • trying to reverse engineer any portion of the Platform;
  • trying to interfere with any user, host, or network, for example by sending a virus, overloading, spamming, or mail-bombing;
  • impersonating or misrepresenting your affiliation with any person or entity; or
  • encouraging or help anyone do any of the above. 

KSP Team will moderate the content provided by users and may remove or edit inappropriate content or activity reported to KSP Team or suspend, disable, or terminate a user's access to all or part of the Platform.

3- User Content

The Platform enables you to share your content, such as Voices from communities, Case studies, Participatory community structures, as well as posts you make in the Discussion forum with the Platform, its administrators, and/or other users. You retain all intellectual property rights in, and are responsible for, the User Content you share.

To the extent that you provide User Content, you grant KSP a fully-transferable, royalty-free, perpetual, sublicensable, non-exclusive, worldwide license to copy, distribute, modify, create derivative works based on, publicly perform, publicly display, and otherwise use the User Content. This license includes granting KSP the right to authorize participating institutions to use your User Content. Nothing in these Terms of Use shall restrict other legal rights KSP may have to User Content.

KSP Team welcome your suggestions, ideas, comments, and other feedback regarding the Platform. By submitting any feedback, you grant WHO the right to use the feedback without any restriction or any compensation to you. By accepting your feedback, WHO does not waive any rights to use similar or related feedback previously known to WHO, developed by its employees or contractors, or obtained from other sources. 

You can submit feedback through the Platform’s Contact Us page.

4- Third Party Content and Links

The Platform facilitates knowledge sharing and exchange to support building resilient communities. Third party content, materials, external links and their destinations (“Third Party Content”) shared on the Platform are provided on this website for convenience and informational purposes only. All intellectual property rights in, and responsibility for, Third Party Content remain with their submitters, authors and/or owners.

The views expressed in such Third Party Content do necessarily represent the decisions or the stated policy of WHO.

WHO cannot guarantee that such Third Party Content will be free of material you may find objectionable or otherwise inappropriate or of malware or other contaminants that may harm your computer, mobile device, or any files therein.  

WHO disclaims any responsibility or liability related to your access or use of such Third Party Content and is not responsible for the accuracy, usefulness, reliability or intellectual property rights of such Third Party Content, including any user postings.

KSP Team moderates sharing of all Third Party Content. As for discussion forum, only first 5 postings are moderated. However, KSP Team reserve the right to review user postings and to exercise its sole discretion to edit or remove, in whole or in part, any user posting at any time and for any reason. Without limiting the foregoing, upon receiving notice from a user or a content owner that a user posting allegedly does not conform to these Terms of Use, KSP admin may investigate the allegation and determine in its sole discretion whether to remove the user posting, which it reserves the right to do at any time and without notice.

Any inclusion or use of any Third-Party Content in the Platform does not imply that such Third Party Content is endorsed or recommended by WHO, including in preference to others of a similar nature.

Certain reference documents, articles, or other information on the Platform may be used with the permission of third parties, and use of that information is subject to certain rules and conditions, which will be posted along with the information. By using the Platform you agree to abide by all such rules and conditions.

5- Security

WHO does not guarantee that unauthorized third parties will not be able to defeat its security measures.

6- Privacy

Your use of the Platform is subject to WHO’s personal data protection framework. WHO’s personal data protection framework comprises the WHO Personal Data Protection Policy and the UN Personal Data Protection and Privacy Principles, which are available at the following link:

7- Modifying or Terminating the Platform

KSP Team may add or remove functions, features, or requirements to the Platform and may suspend or stop the Platform or any part thereof at any time at its sole discretion.

Accordingly, WHO may terminate your use of the Platform for any reason. WHO shall not have any liability to you for any such action.

You may cease using the Platform at any time.

8- Use of the KSP and/or WHO Name and Logo

The Knowledge Sharing Platform logo (“logo”) is made available only for informational purposes to promote building resilient communities. Use of the KSP logo must be consistent with the Identity Guide for the logo, and these Terms of Use.

The KSP logo may not be used to promote any activity, service, or product of a non-State actor and should in no case be used in conjunction with commercial, promotional marketing or advertisement purposes.

The KSP logo may not be used by the tobacco or arms industries or non-State actors that work to further the interests of the tobacco industry.

All rights in the KSP logo remain with the World Health Organization.

This permission to use the KSP logo does not include any right to use the name or emblem of the World Health Organization (WHO), or imply any affiliation with the WHO Organization or endorsement by WHO of any entity, its views, opinions or activities.

WHO does not award the entity (its members, branches or subsidiaries) with any privilege or competitive advantage.

WHO shall not be responsible for the way the KSP logo is used.

WHO may revoke the right to use the KSP logo at any time without any further explanation, including in the event that these Terms of Use are not complied with.

The user of the KSP logo shall not register a trademark containing the KSP name, logo or visual element developed from the logo in any language or media.

9- Disclaimers by WHO

You participate and use the Platform at your own risk.

WHO disclaims all liability and responsibility related to the Platform, its content, and any use or activity related or resulting thereto.

While KSP Team will endeavour to keep the content of the Platform up-to-date, WHO makes no representations regarding the completeness or accuracy of any of the information provided in the Platform. In that respect, and without limitation, WHOhereby notifies you of the following non-exclusive risks and known issues related to the Platform:

Content on the Platform may express opinions, ideas, and/or recommendations of experts that are the best knowledge as of the time of such recordings and clearance, but may later be outdated;

Materials on the Platform may contain errors or mistakes, or may be otherwise inaccurate or incomplete;

To facilitate debate and collaboration, the Platform may host material of external third parties or external links to websites outside the  domain, which may not have been co-produced or cleared by WHO; and

There may be issues relating to access to the Platform in the online context.

WHO provides the Platform “as is”, and does not represent that the Platform is operational, appropriate for your use, complete, accurate, free of defects, virus free, able to operate on an uninterrupted basis, or appropriate for your technical system.

WHO makes no warranty with respect to the Platform, and disclaims all statutory or implied warranties, expressed or implied, as to the accuracy, completeness or usefulness of any information, apparatus, product, or process related to the Platform, including, without limitation, to any warranty of design or fitness for a particular purpose.

Any designations employed or material contained in the Platform do not imply the expression of any opinion whatsoever on the part of WHO concerning the legal status of any country, territory, city or area, or of its authorities, or concerning the delimitation of its frontiers or boundaries.

Any mention of specific companies or of certain manufacturers’ products in the Platform does not imply that they are endorsed or recommended by WHO in preference to others of a similar nature that are not mentioned. Errors and omissions excepted, the names of proprietary products are distinguished by initial capital letters.

10- Limitation of KSP's Liability

WHO shall not be liable for any loss or damage arising directly or indirectly in connection with, or resulting from, your use of the Platform.

WHO further expressly excludes liability for any indirect, special, incidental or consequential damages which may arise in respect of the Platform and its use, and the results thereof.

11- Your Indemnification of WHO

You shall indemnify, hold harmless, and defend at your own expense WHO from and against any claims, demands, causes of action, and liability of any nature or kind resulting from or relating to your use of the Platform.

12- Term and Termination of your use of the Platform

These Terms of Use shall form an agreement between you and WHO and shall remain in effect so long as you use the Platform in any format. These Terms of Use, including the rights granted under them, shall terminate automatically upon any breach by you of any of these Terms of Use. Further, KSP Team may terminate the agreement between you and WHO, including the rights granted under it, at any time, with immediate effect, for any reason, by notice to you.

Upon termination of the agreement between you and the KSP Team for any reason whatsoever, you shall immediately cease all use of the Platform and destroy and/or remove all copies of the Platform from your computer systems and storage media.

13- General Provisions

KSP Team reserves the right to make changes and updates to these Terms of Use without prior notification to you by posting updated Terms of Use on the Platform website. Such changes and updates shall be applied as of the date of their issuance. These Terms of Use may not otherwise be supplemented, modified, amended, released or discharged unless approved in writing by KSP Team.

Any waiver by WHO of any default or breach hereunder shall not constitute a waiver of any provision of these Terms of Use or of any subsequent default or breach of the same or a different kind.

If any provision of these Terms of Use is invalid the remainder of these Terms of Use shall be valid to the maximum extent possible.

 14- Dispute Resolution, Privileges and Immunities

Any dispute relating to the interpretation or application of these Terms of Use or your use of the Platform in any other respect shall, unless amicably settled, be subject to conciliation. In the event of failure of the latter, the dispute shall be settled by arbitration. The arbitration shall be conducted in accordance with the modalities to be agreed upon by the parties or, in the absence of agreement, in accordance with the UNCITRAL Arbitration Rules. The parties shall accept the arbitral award as final.

Nothing in or relating to this Agreement shall be deemed a waiver of any of the privileges and immunities of WHO in conformity with the Convention on the Privileges and Immunities of the Specialized Agencies approved by the General Assembly of the United Nations on November 21, 1947 or otherwise under any national or international law, convention or agreement.


15- Contact Us

Please Contact Us for any questions or comments regarding these Terms of Use.

This page was last updated on: 21 MAR, 2022